Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how Kwixas LLC (“Kwixas LLC,” “we,” “us”) collects, uses, and protects information in connection with Bevr (the “Service”). This policy is a notice of our practices. It is not part of our Terms of Service.

Information we collect

Account information such as your name, email address, phone number, and business details you provide when you sign up.
Business data you enter into the Service, including your customers, jobs, schedules, and invoices.
Payment information processed by our payment provider (Stripe). We do not store full card numbers on our systems.
Your Stripe connection and exports. If you connect your own Stripe account to take payments from your customers, we keep that account’s Stripe identifier and status, and what Stripe reports about the invoices and payments it handles for you. When you export your data, including the files formatted for QuickBooks Online and Xero, we build the files from your records for you to download. Bevr does not connect to your accounting software.
Usage information such as log data and device information, used to operate and improve the Service.
How you found us, such as the referral code or campaign tags on the link you followed to our website. The website keeps them in your browser for that visit only and passes them to the sign-up page, and we may store them with your account when you sign up, to learn which links bring new customers.
Your acceptance of our terms. When you accept our Terms of Service, we record the time, the version of the Terms of Service you accepted, the version of this Privacy Policy shown to you, and your network address and browser. We keep that record after an account is deleted, as evidence of the agreement.

How we use information

To provide, maintain, and improve the Service.
To send messages to your customers at your direction, by SMS and email.
To process billing and manage your subscription.
To provide support and respond to your requests.
To keep the Service secure and to meet legal obligations.

The assistant and AI

When you use Bevr’s assistant, your request and the records it needs to answer it, which can include your customers’ details, are sent to an AI model to produce the answer. Bevr uses Anthropic’s Claude models, which we run through Amazon Bedrock in the United States. Bedrock also screens messages for harmful content, and Amazon’s own models help the assistant find what you have asked it to remember. Amazon does not use this content to train models and does not share it with Anthropic. Amazon may keep it to check for abuse. We do not use your content to train AI models.

Voice dictation is turned into text by Amazon Transcribe. Amazon may keep these recordings only as long as it needs to provide the service. We have opted out of Amazon using them to develop, improve or train its AI services. In a browser that cannot use Amazon Transcribe, your browser’s own speech recognition does this instead, under the browser maker’s terms. Photos you give the assistant are handled like your other requests and kept in your account.

Messaging (SMS and email)

The Service sends SMS and email messages to your customers on your behalf and at your direction. Under our Terms of Service, you are responsible for having any consent required to contact your customers. Recipients can opt out of text messages at any time by replying STOP, and can reply HELP for assistance. Message frequency varies. Message and data rates may apply. We do not sell customer phone numbers or message content, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes. For full details of our SMS program, see our Messaging & SMS Terms.

If a business uploads email addresses to send a campaign, we keep them for that business only, use them only to send its campaign and record answers, never use them for our own email, and delete the address of anyone who never answered 400 days after the campaign’s last send, or after it was uploaded if the campaign is never sent.

How we share information

We share information only as needed to run the Service and to measure our advertising: with the service providers named below, which help us operate it; with Stripe, when you connect your own Stripe account; with the businesses you work with through the work network as described below; with Google, when you visit our website, as described below; when required by law; and with a buyer, if we sell or transfer all or part of our business, for example in a merger or acquisition. We will tell account owners before their information becomes subject to a different privacy policy. We do not sell your personal information.

Service providers we use

Amazon Web Services hosts the Service and provides its database, file storage, sign-in, email delivery, text messaging, AI models, voice transcription, and maps. For a business that uses Crews, Amazon Web Services finds where each property’s address is on the map and the drive times between addresses, using map data from HERE Technologies, which may process those addresses outside the United States. We store the information you keep in Bevr with Amazon Web Services in the United States. Stripe handles subscription billing and, for businesses that connect their own Stripe account, card and bank payments from their customers. Cloudflare checks that a sign-up comes from a person. Plausible Analytics counts visits to our website, but not to the app. It uses no cookies, does not store your network address, and does not identify you, and it keeps this data in the European Union. Zoho hosts our email inbox, which receives what you send us through our contact form or from the app, your replies to our welcome and trial emails, and a notice with your business name and email address when you sign up. Our team may use an AI assistant to help read and answer these messages. The copies it works from are deleted after 90 days.

Google Ads measures whether our ads lead people to visit our website and press a Start free trial button. It runs on our website only, not in the app. When it runs, Google receives information about your visit, such as the pages you view, your browser and network address, whether you came from one of our ads, and whether you then press a Start free trial button. It may set cookies and store a small amount of data in your browser to connect an ad you clicked to that visit. It sets no cookies and stores no data for visitors in the European Economic Area, the United Kingdom, or Switzerland. We have turned off ad personalization, so your visit is not used to choose the ads you see. If your browser sends a Global Privacy Control signal, Google Ads does not load on our website at all. Google explains how it uses this information in How Google uses information from sites or apps that use our services. To opt out, turn on Global Privacy Control in your browser, and Google Ads will not load. You can also block or delete cookies in your browser’s settings.

Information we process for businesses

Businesses use Bevr to keep records about their own customers and to message, quote, schedule, and bill them. For that information, the business decides what is collected and how it is used, and we process it for the business and under its instructions. We use it only to provide the Service to that business, to keep the Service secure, and to meet legal obligations, and we do not sell it. If you are a customer of a business that uses Bevr, contact that business with questions or requests about your information. If you contact us instead, we will pass your request to the business.

If you want this relationship in a signed agreement, we offer a Data Processing Agreement that sets out how we handle the information you keep in Bevr about your own customers, and that you can ask us to sign.

When you approve a quote from the link a business sends you, we record for that business the time, the name you typed, your network address, the parts of the quote you accepted and declined, and the approved amount.

When a crew lead taps Start day, Arrive, Done, or End day, the app may record the phone’s location at that moment, if the lead allows it. The business’s dispatchers see the crew’s last spot for that day, and it is cleared overnight once the day is over. The app does not track location in the background or while it is closed, and the lead can stop sharing on their phone.

The work network

The work network is the part of the Service where businesses on Bevr connect with each other, send each other work orders, and share documents. When you use it, the businesses you are connected with receive information from you, and you receive information from them. On each work order, the business that sends it is the “host” and the business it is sent to is the “partner.” We do not sell information shared through the work network.

What a partner receives on a work order. Of the job itself, only what the host chooses for that work order: the title, and the scope, dates, and price the host enters; the job’s address, unless the host leaves it off; access notes and files, only if the host adds them; and the customer’s name, phone number, and email address, only if the host chooses to share them, which it must do to let the partner bill the customer directly. The host’s other customers, jobs, and invoices stay in its own account.
What both businesses see. The messages, files, changes, and invoices on a work order, and the conversation between two connected businesses, are shown to both, with the name of the person who added each one, or their email address if they have not added a name.
Billing between businesses. When a partner invoices the host, the host’s business name and email address are added as a customer in the partner’s account. When a host lets a partner bill its customer directly, the customer’s name, email address, and phone number are added as a customer in the partner’s account, and the invoice is sent to that email address. A partner invoices through its own Stripe account, which it connects in the app, or sends a manual invoice. On a Stripe invoice, Stripe handles the payment under its own terms and privacy policy. A manual invoice is emailed with the partner’s payment instructions and no pay link, and the partner records the payment when it arrives.
Invitations. When a business invites someone, it gives us that person’s email address and, if it chooses, their name, business name, trade, and a note, which we keep with the invitation and use to send it. If the person joins, their free partner account is connected with the business that invited them, and that business is recorded as the one that referred them.

Documents shared with your connections

Documents a business keeps about itself in the work network, such as insurance certificates, licenses, bonds, and W-9s, are copied with their details and files to every business it is connected with. Connecting with a business, including by choosing one that answered your work request, sends it copies of your documents and sends you copies of its documents. A W-9 contains a taxpayer identification number, such as a Social Security number or an employer identification number. Like your other documents, it is shared only with the businesses you are connected with, for them to keep on file for the work you do together. Keep one in the work network only if you are comfortable with each of them holding a copy. Bevr keeps these documents and their dates, and it does not read or verify them.

A copy sent to another business, whether a document or a file on a work order, is held in that business’s account and handled under its control, and deleting your original does not delete it. When you update one of your documents, the copies held by the businesses you are connected with are updated too, and they may keep the earlier versions they received. When you delete one, each of those businesses keeps its copy, marked as withdrawn, and stops getting reminders about it. If a connection ends, nothing is deleted: each business keeps the copies it already holds, though they are no longer updated and no reminders are sent about them, and both keep the work orders they shared.

We email reminders about expiration dates. A business hears about its own documents 30 and 7 days before they expire, on the day, and the day after, and each business connected with it that holds a copy hears 7 days before and the day after. At most once a week, we also tell a business which document types the businesses it is connected with require and don’t have from it, missing or expired, as each of them has it on file; to do that we read each such business’s requirements and what it holds about that business. A reminder gives the dates on file and does not say whether a document is valid.

Emails to a host’s customer

A host can let the partner on a work order email the host’s customer through Bevr. These emails are sent only while the host allows it, and not to an address that has bounced or reported the host’s email as spam. To deliver them and route the replies, we use the customer’s email address from the host’s records and the messages themselves, and each email is kept in the host’s conversation with that customer. The partner does not see the customer’s email address unless the host shared the customer’s contact details on that work order. The customer’s replies go to the host’s conversation with that customer. While the host allows it, the new text of each reply, without attachments or the earlier emails quoted in it, is also copied onto the work order, where the partner sees it under the customer’s name as the host has it.

Ratings, reviews, and the marketplace

After a work order is completed, each business can rate the other once, with stars and an optional comment. The business rated sees the rating, the comment, and who gave it once it has rated back, or 14 days after the work was completed, whichever comes first. Individual ratings and comments are not shown to other businesses.

Listing your business in the marketplace is optional. If you publish a listing, other businesses on Bevr can find it and see your business name and what you put in it, including your trades, city, state, ZIP code, service radius, and description, along with the month you joined Bevr, how many work orders you have completed as a partner, whether you have a general liability insurance certificate on file with an expiration date that has not passed, how many ratings you have received, and, once you have at least three, your average rating. You can take your listing down at any time. A work request you post is shown to other businesses on Bevr, with your business name, while it is open, and a business that answers it shares its name and note only with you.

How long we keep information

We keep your account’s data while the account exists, including after a trial ends or a subscription is canceled, so you can view and export it and pick up where you left off. You can export your customers, jobs, and invoices to CSV at any time. To have your data deleted, use our contact form. We will confirm the request with the account owner, give you a chance to export your data, and then delete it.

Some information remains after deletion:

Backups keep deleted data for up to 35 days.
System logs are kept as long as needed to run and secure the Service.
Security and audit records are kept as long as we need them for security, fraud prevention, and legal purposes. They include the record of accepting our terms; the phone numbers and email addresses that texts and emails were sent to or received from, and email subject lines; and the name a customer gave when responding to a quote.
The original copies of emails people send you through Bevr are kept for up to 90 days after they arrive.
Messages you have sent us, such as through our contact form, and the notice we receive when you sign up, stay in our email inbox.
Billing records for your subscription stay in Stripe, for tax and accounting.
Work orders and conversations you shared with another business through the work network are kept, because they are also that business’s record of the work, and copies of documents and files another business holds stay in its account.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may access, update, or request deletion of your information by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws.

Children’s privacy

The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. The update of September 29, 2026 added the sections on the work network. The update of October 3, 2026 added the sections on the assistant and AI, the service providers we use, information we process for businesses, and how long we keep information; described your Stripe connection, your exports, the record of accepting our terms, and manual invoices between businesses; made clear that this policy is a notice and not part of our Terms of Service; and replaced the section on data retention and export. The update of October 6, 2026 added Google Ads, which measures our advertising on our website. The update of October 17, 2026 said that our team may use an AI assistant to help read and answer the messages you send us. The update of October 26, 2026 said that we have opted out of Amazon using voice recordings to develop, improve, or train its AI services, and that a Data Processing Agreement is available on request. The update of October 28, 2026 said that, for businesses that use Crews, Amazon Web Services finds addresses on the map and the drive times between them, using map data from HERE Technologies. The update of October 29, 2026 said that, for businesses that use Crews, the app may record a crew lead’s phone location when they tap Start day, Arrive, Done, or End day, if the lead allows it, and that the business’s dispatchers see the crew’s last spot for that day.

Contact us

Questions about this policy? Contact us.